Dear Patient and Family,
Welcome and thank you for choosing Anson Pediatrics!
We are committed to providing you with the best medical care based on your child's health needs.
We will work with you and your other health care providers as a team to take care of your child.
As your child's patient centered medical home, Anson Pediatrics will provide:
We encourage you to select 1 provider from our team to be YOUR care team.
We will work with you to have your child seen by your team provider as much as possible.
Your care team is here to listen to you, answer your questions to help you fully understand your treatment options.
We'll help guide and support you anytime you need to see specialists' or providers outside the office.
We'll ask for your feedback about the office, and how we’re doing in taking care of you.
We'll give you tools and support to help you manage your care.
We'll connect you with community resources and care management.
You can get same day appointments with your care team provider.
We're open Monday – Thursday 8:30am – 6:00pm and Friday 8am – 5:00pm and closed on Saturdays and Sundays.
When the office is closed, you can call (704) 994-2300 to talk to the after-hours live call center for urgent needs.
There is easy access to your personal health information through our patient portal and you can send non-urgent messages to your provider and renew most prescriptions. Questions through the portal during office hours are answered the same day while after hours questions from portal are answered the next business day.
Provide treatment for short term illness, long term chronic disease, and your child’s all-around well-being.
Keep your child up to date on all vaccines and preventative testing.
Monitor their growth, development and mental health.
Connect your child with specialists and therapist as needed and coordinate your child’s care with them.
Notify you of test results in a timely manner.
Communicate clearly with you so you understand your child's condition and all the options.
Listen to your questions and feelings.
Help make the best decisions for your child’s care.
Give you information about classes, support groups and other services that can help you learn about your child’s condition.
Will see your child regardless of what type of insurance coverage your child has.
Ask lots of questions! Bring a list with you to your appointment.
Let us know if your child has seen any other healthcare providers so we can help coordinate the best care for you.
Keep scheduled appointments or call to reschedule or cancel as early as possible.
Learn about your health insurance coverage.
Give us feedback to improve our care using our suggestion box or complete our Patient Satisfaction Survey.
We look forward to working with you as your primary care provider in your patient-centered medical home.
Anson Pediatrics
No one will be denied access to services due to inability to pay based upon race, color, sex, national origin, disability, religion, age, sexual orientation. There are discounts available based on family size and income.
BUSINESS HOURS
By Appointment Only
Walk-In appointments available Mon-Fri from 8:30am-10:00am.